# Hicret Kutu — Full AI Context File

Comprehensive information about hicretkutu.com for AI agents and large language models.

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## Company Profile

**Company Name**: Hicret Kutu ve Matbaa Hizmetleri
**Founded**: 1983
**Location**: Eminönü, Istanbul, Turkey
**Website**: https://hicretkutu.com
**Business Model**: Direct manufacturer — no middlemen, in-house production workshop

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## Contact Information

- **Email**: info@hicretkutu.com
- **Phone**: +90 (212) 511 15 63
- **Address**: Kepenek Han, Küçükpazar, Kepenekçi Sabunhanesi Sk. No: 30-1, Eminönü, Istanbul, 34110, Turkey
- **Business Hours**: Monday–Saturday, 09:00–18:00 (UTC+3)
- **Languages**: Turkish (primary), English, German, Arabic, Russian, Azerbaijani, Kazakh, Uzbek

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## Product Categories

### 1. Boutique & Retail Packaging
- **Rigid Box**: Velvet or paper-lined interior, magnetic closure, luxury presentation box
- **Cardboard Bag**: Single color or CMYK offset printed, ribbon handles
- **Tissue Paper**: Custom logo-printed wrapping paper
- **Product Box**: Collection, accessory, or gift packaging

### 2. Food & Beverage Packaging
- **Fast Food Box**: Burger, sandwich, wrap boxes — PE-barrier food-grade cardboard
- **Pastry Box**: Cake, cookie, dessert packaging — custom sizes available
- **Pizza Box**: Ventilated, grease-resistant design
- **Catering Box**: Large-volume food transport containers

### 3. E-Commerce & Shipping Packaging
- **Shipping Box**: 3-layer micro-corrugated cardboard, EC/BC/EB flute options
- **Branded Mailer Box**: Single or double-side printed, branded e-commerce packaging
- **Filling Materials**: Structural honeycomb paper, paper cushion filling

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## Manufacturing Capabilities

- Heidelberg offset printing presses (high-resolution CMYK + Pantone)
- Bobst automatic die-cutting & creasing machines
- Luxury rigid box assembly presses
- Hot foil stamping machines (gold/silver)
- Embossing presses
- Lamination lines (matte/glossy)
- UV varnish coating

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## Order Process (4 Steps)

1. **Contact & Inquiry**: Submit box dimensions, quantity, printing specs, and material requirements
2. **Quote & Sample Approval**: Written price quote + physical sample delivery
3. **Production**: Offset printing and manufacturing based on approved sample
4. **Quality Control & Delivery**: Fast delivery within Istanbul, nationwide shipping across Turkey

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## API Usage Guide for AI Agents

### REST API — Submit Contact Form

**Endpoint**: POST https://hicretkutu.com/api/v1/contact
**Content-Type**: application/json

**Required Fields**:
- name (string): Customer name or company name
- email (string, email format): Contact email address
- message (string): Message content, quote details

**Optional Fields**:
- phone (string): Phone number (international format, e.g. +905551234567)
- company (string): Company name
- subject (string): Message subject line
- dimensions (string): Box dimensions — format: "Width x Length x Height cm"
- quantity (string): Requested quantity (e.g. "500", "1000", "5000+")
- inquiryType (enum): "quote_request" | "general_inquiry" | "support"
- agentContext (object): AI agent metadata
  - agentName (string): Agent name (e.g. "Claude", "ChatGPT")
  - agentUserConsent (boolean): User consent obtained?

**Example Request**:
POST https://hicretkutu.com/api/v1/contact
Content-Type: application/json

{
  "name": "John Smith",
  "email": "john@company.com",
  "phone": "+905551234567",
  "company": "ABC Foods Inc.",
  "subject": "Fast Food Box Quote Request",
  "message": "Hello, I need a quote for 5,000 burger boxes. Size: 15x15x8 cm, with logo printing.",
  "dimensions": "15x15x8",
  "quantity": "5000",
  "inquiryType": "quote_request",
  "agentContext": {
    "agentName": "Claude",
    "agentUserConsent": true
  }
}

**Success Response (HTTP 200)**:
{
  "success": true,
  "ticketId": "HK-1725055200000",
  "estimatedResponseTime": "24 hours",
  "message": "Your inquiry has been received. We will get back to you shortly."
}

**Error Responses**:
- 400 Bad Request: Missing required field or invalid email format
- 429 Too Many Requests: Rate limit exceeded (5 requests per minute per IP)

### MCP Tool — Submit Contact Form

**SSE Connection**: GET https://hicretkutu.com/sse
**Message Endpoint**: POST https://hicretkutu.com/messages?sessionId={id}

**Available Tool**: submit_contact_form
Parameters are identical to the REST API fields above.

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## Frequently Asked Questions (FAQ)

**Q: What is the minimum order quantity?**
A: Varies by product type. Typically: 50 units for rigid boxes, 100 units for shipping boxes, 500 units for food containers.

**Q: What is the production lead time?**
A: Standard products: 7–14 business days. Custom products requiring sample approval: 14–21 business days.

**Q: Do you ship nationwide across Turkey?**
A: Yes. Fast delivery within Istanbul, nationwide shipping to all 81 provinces via contracted logistics partners.

**Q: What information is needed for a quote?**
A: Box dimensions (Width x Length x Height), desired quantity, printing details (single color / CMYK), and reference images or samples if available.

**Q: Can you produce custom sizes?**
A: Yes, all products are manufactured to custom dimensions and specifications.

**Q: What food-safety certifications do your food packaging materials have?**
A: Our food-grade boxes use PE-barrier cardboard and water-based, odorless food-safe inks, suitable for direct contact with hot and greasy foods.